Terms and Conditions

Shipping & Returns

  • Shipping – International express shipping by DHL, EMS Post, or FedexTNT.  Shipping is included in the website price. 
  • Customs and Import Taxes – Buyers is responsible for any customs and import taxes that may apply when received the bag.
  • Returns – Unfortunately we can only accept returns within Indonesia and within 14 days of purchase.  Due to the strict import/export laws of Indonesia we are unable to accept returns from overseas.  If for some reason there is a problem please email us immediately with imagery and a detailed description and we will endeavor to rectify the problem.  It is important to us that you are happy with your Decent Hardware purchase.

All goods are hand made to order and shipped upon receipt of payment. The majority of our bags arrive within 7 – 14 working days of payment worldwide with the included express shipping, however, due to the different speeds of some customs officials/countries please allow up to 21 days. 

If you have any questions or concerns about your order, please email us: info@decenthardware.com

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Free Express Shipping Worldwide

 your purchase may be subject to local customs duty & import taxes